Case Studies

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Our Clients' Stories

COVID-19 Assistance

Challenge: A Managed Service Provider Client was challenged with a spike in work due to the COVID19 pandemic which caused America to work remote. The Client saw a spike in trouble tickets, high-level engineering support, along with the need for additional project managers. They exclusively partnered with A.C.Coy to deliver ten resources to assist with their demand […]

Global SAP Implementation

Challenge: Client internal Human Resource was not able to timely staff an entire SAP team that included multiple modules across a global platform. The local market was very tight for quality SAP talent. Furthermore, the client was faced with an aggressive deadline of implementing SAP across an organization with approximately 15,000 employees. A.C.Coy partnered with the […]

Help / Desktop – Corporate and Field Support Consolidation

Challenge: Client was challenged with having their contract workforce training other temporary contractors and building a retention strategy. A.C.Coy worked with the client and proposed to take full ownership of their support desk, which included over 15 contractors from 9 different vendors, who supported approximately 2400 corporate and field end-users. A.C.Coy worked with their upper management to […]

Large Scale Contract to Hire Initiative

Challenge: Client won a major customer initiative project, which required approximately 25 new employees to support. A.C.Coy worked closely with the client to determine a very specific skills and cost matrix based on a contract-to-hire solution. A.C.Coy sourced, screened and presented over 70 professionals for contract positions within a six-week timeframe. Positions included software engineers, technical trainers, support engineers, […]

Insourced Customer Application Team Creation

Challenge: Client insourced a customer support application and needed to quickly source 10 to 20 professionals to support this new application. A.C.Coy worked closely with the client to determine appropriate skill and psychological testing, which would ensure success within the newly formed support group. A.C.Coy created an initial list of 120 potential candidates then shortlisted into a […]

Startup Client

Challenge: Startup client needed to hire several software engineers to replace an existing custom software development shop. Furthermore, client did not have office space in which to conduct interviews or legal, human resource expertise inhouse. A.C.Coy identified several strategic employees, who were interviewed and screened by the Client President at the A.C.Coy headquarters office in Canonsburg (18 Miles […]

Corporate Separation Tax Department

Challenge: Publicly traded client elected to separate into two publicly traded entities to unlock shareholder value. They needed to quickly create a parallel tax department to mirror the existing one. A.C.Coy worked with the current Tax Director to map out the technical and software skills required for the new Tax Director and several of their direct reports. A.C.Coy conducted […]