When it comes to filling a tech position in your business, knowing what to look for in a candidate is important. Not only do you want someone who will fit into your company culture, but you want someone with the right hard and soft skills for the position you’re looking to fill. While there are several things to consider, you should look for these three qualities in an IT specialist.
Excellent Communication Skills
Anyone working with your company as an IT specialist will be in charge of communicating with users or consumers. They will need to be able to communicate between these individuals and the IT department at large effectively. Often, they will have to communicate with angry or frustrated users in an effective manner.
In addition to communicating well, your IT specialist will also need to be a good listener. They will need to be able to identify a problem while listening to the user. Then they will need to take this information and communication with the rest of the IT team in the industry language. However, while needing to know the tech jargon, they will need to speak to the user in a way that they understand as well. This back-and-forth requires excellent communication skills.
On top of all of that, your IT specialist will also need to communicate with your company as a whole. They will need to provide technical support to the rest of the business and provide reports to their supervisors. Having this open stream of communication will help your whole team better understand the business’s tech side.
Good Problem-Solving Skills
Another quality you will want to search for in an IT specialist is good problem-solving skills. Fixing problems is almost the sole focus of tech positions. They need to be able to identify issues and solutions promptly.
Not only will they need to formulate solutions to problems, but they need to be able to follow the solution through to the end. During the process, other problems may arise that need to be addressed. All of this falls in their purview, so assessing their problem-solving skills is a good idea when you are looking for an IT specialist.
Passion for Technology
Whenever you are looking for someone to fill a position in your company, there should be a certain level of passion about the job they are looking to acquire. For people working in IT, it is essential to be passionate about technology. This is because tech is always changing, so they will need to stay on top of the latest shifts in technology and how it will impact your industry.
The best-of-the-best will always be up-to-date on the latest products and tools. They will also be excited about furthering their learning to help advance their skills in the industry. Look for ways to gauge their passion for tech during the interview process.
A.C. Coy can help you find the perfect IT specialist for your needs. Contact us to see how we can assist your organization.